Questions & Answers

Choose your dates on our booking page. You see the rooms that are free and the full price, and we hold your room for 24 hours while you pay the deposit. You can also email, call or WhatsApp us.

The deposit is 30% of your stay, paid within 24 hours by bank transfer, bank deposit, PayPal or GCash. We send you the payment details after you book.

• Before you arrive: bank transfer or bank deposit, PayPal or GCash.
• At the hotel: cash, GCash or PayPal.

Any time before you arrive, by bank transfer or PayPal, or when you arrive, in cash, by GCash or PayPal.

Room prices are in US dollars, with the peso amount shown beside them. You can pay in dollars or pesos; a peso payment uses the exchange rate fixed when you booked. Restaurant, activity and boat prices are in pesos.

Cancel up to 14 days before you arrive and we refund your deposit, less a 10% admin charge. If you cancel later than that, the deposit is not refunded.

Your confirmation email has a link to your booking, where you can see your bill and cancel online. To change your dates, just message us.

Fly to Caticlan (Boracay). From there it is about 30 minutes by speedboat to our beachfront. You can also come from Boracay (about 15 minutes), from Tablas in Romblon (about 25 minutes), or from Kalibo. See Getting here for every route and price.

Yes. Our staff meet you at Caticlan airport, the jetty port or the bus terminal, take care of your luggage and bring you by speedboat to our beachfront. Choose the transfer when you book, at least 2 days before you arrive.

The price is for the whole boat, one way, for up to 4 people with luggage: ₱8,000 from Caticlan airport or ₱7,000 from Boracay. For 5 to 8 people, add ₱500. The boat does not run after sunset or in strong wind (over 20 knots).

Yes. A public boat leaves Caticlan at 09:00 for Lanas, our side of the island, and another at 13:00 for Poblacion (San Jose town). The fare is ₱200 per person.

We rebook your transfer at no cost. If the weather means you stay an extra night with us, we take 50% off the room rate for that night.

Yes. Boracay is only 15 minutes away, and we can arrange a day trip on our own speedboat.

Check-in is from 14:00 and check-out is by 11:00. If no one is booked into your room just before or after you, we are happy to let you arrive earlier or leave later.

Yes. We look after your luggage until your room is ready, and after you check out.

Yes. The island has power around the clock, and the hotel has a backup generator. There is Wi-Fi in every room.

It varies, but it works about 95% of the time. Globe and Smart work equally well.

All rooms in the main house have air-conditioning and a fan. Each room's page lists exactly what is included; see Rooms & Villas.

Yes, children are very welcome. Cots and extra beds are available, and children who share their parents' bed stay free. The Deluxe Family room has a queen and a single bed, with room for an extra bed. Villa Mer, our three-storey house, sleeps up to 10, with a minimum stay of 4 nights.

Pets may be possible in the Beach Bungalows only. Please message us before you book so we can talk it through.

English and Filipino.

Yes. Our balcony restaurant and bar serve breakfast, lunch and dinner: Filipino, Asian, Mediterranean and Middle Eastern dishes, fresh local seafood, pasta and more, with cocktails and a wine list. See the menu. There are other restaurants on the island, some close by, but our guests' reviews say ours is the best.

No. Breakfast is served in our restaurant and paid separately.

Yes. The menu has vegetarian dishes, and the kitchen is happy to adapt others. We use no MSG.

Snorkel on the house reef 20 metres from the beach, go island hopping by boat, try water sports such as the banana boat and ZUP board, kayak, sail a paraw, go fishing, jump from the cliffs, take a 4x4 tour to the caves, cliffs and viewpoints, or relax with a massage. Prices are on Island Activities; book at reception.

There are many excellent dive sites around the island, but we don't have a dive shop at the moment. We can arrange diving on Boracay (15 minutes by speedboat) or at Santa Fe on Tablas (25 minutes).

Yes: flowers, cake, champagne, a special dinner or a beach barbecue. Tell us when you book.

No, there are no ATMs on Carabao Island, so please bring enough cash for your stay. GCash is widely accepted on the island.

Yes. The island has a small hospital with a doctor, nurses and a pharmacy.

December to June is usually the driest and sunniest time, though the weather is often beautiful the rest of the year too. The rainy and typhoon season runs from August to November; in recent years storms in our area have been fewer and milder.